Privacy Policy

1. Introduction & Data Controller

This Privacy Policy ("Policy") describes how jiliff ("jiliff," "we," "us," or "our"), the operator of the online casino and sports betting platform at jiliff.vip ("Platform"), collects, uses, stores, and discloses personal information about users of the Platform ("you" or "User").

jiliff acts as the data controller in respect of personal data collected through the Platform. We are committed to processing personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC").

If you have any questions or concerns about this Policy or about jiliff's data practices, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

jiliff collects the following categories of personal data, depending on how you interact with the Platform:

jiliff does not intentionally collect sensitive personal information (as defined by the DPA) beyond what is required for identity verification and responsible gaming compliance purposes.

3. How We Collect Your Data

jiliff collects personal data through the following means:

• Direct interactions: Data you provide when registering a jiliff account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account profile.
• Automated technologies: As you interact with the Platform, jiliff automatically collects Technical Data and Usage Data using cookies, server logs, and similar tracking technologies. Please see Section 7 for more information on cookies.
• Third-party sources: jiliff may receive data about you from third-party identity verification providers, payment processors (such as GCash, Maya, BPI, and BDO), fraud detection services, and regulatory databases, where permitted by applicable law.

4. Legal Basis for Processing

jiliff processes your personal data on one or more of the following legal bases as recognized under the Philippine Data Privacy Act:

• Contractual necessity: Processing required to enter into and perform the jiliff user agreement — including account creation, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, PAGCOR regulatory requirements, and NPC directives.
• Legitimate interests: Processing necessary for jiliff's legitimate business interests, including fraud prevention, security monitoring, responsible gaming compliance, and Platform improvement, where these interests are not overridden by your rights.
• Consent: Where jiliff processes data for marketing communications or optional analytics, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5. How We Use Your Personal Data

jiliff uses your personal data for the following purposes:

5.1 Account & Service Delivery

To register and manage your jiliff account; to authenticate your identity at login; to process deposits and withdrawals via your chosen payment method (GCash, Maya, BPI, BDO, Metrobank, 7-Eleven, USDT, Coins.ph); to deliver game content and record game outcomes; and to administer bonuses, promotions, and the jiliff Loyalty Program.

5.2 Legal & Regulatory Compliance

To conduct Know Your Customer (KYC) identity verification; to comply with Philippine Anti-Money Laundering Act (AMLA) obligations; to respond to requests from PAGCOR, the NPC, or other competent regulatory authorities; and to enforce the 21+ age restriction and eligibility requirements.

5.3 Security & Fraud Prevention

To detect, investigate, and prevent fraudulent transactions, unauthorized account access, collusion, bonus abuse, and other prohibited conduct; to enforce jiliff's Terms & Conditions; and to protect the security and integrity of the Platform.

5.4 Responsible Gaming

To administer self-exclusion requests, deposit limits, session limits, and other responsible gaming tools; to monitor usage patterns for signs of problem gambling; and to fulfill jiliff's obligations under applicable responsible gaming standards.

5.5 Customer Support

To respond to your inquiries, resolve disputes, and improve the quality of jiliff's customer support through quality assurance monitoring of support interactions.

5.6 Platform Improvement & Analytics

To analyze usage patterns, game performance, and Platform functionality; to conduct internal research and development; and to improve the overall jiliff Casino experience for Filipino players.

5.7 Marketing Communications (Consent-Based)

Where you have opted in to marketing communications, jiliff may send you promotional offers, bonus notifications, and Platform updates via email or SMS. You may opt out at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.

6. Data Sharing & Disclosure

jiliff does not sell your personal data to third parties. jiliff may share your data with the following categories of recipients under appropriate data sharing agreements or as required by law:

• Identity verification providers: Third-party KYC and AML screening services that assist jiliff in verifying user identities and screening against regulatory watchlists.
• Payment processors: GCash (Mynt), Maya (Voyager), BPI, BDO, Metrobank, and other payment service providers necessary to process your deposits and withdrawals.
• Game content providers: Licensed game studios (e.g., Pragmatic Play, Evolution Gaming) that supply game software to the jiliff platform may receive gameplay data necessary for game integrity verification.
• Fraud prevention services: Specialist fraud detection and device fingerprinting providers that help jiliff identify and prevent fraudulent activity.
• Regulatory authorities: PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where disclosure is required by law or court order.
• IT and infrastructure providers: Cloud hosting, data storage, and cybersecurity service providers that operate under strict data processing agreements with jiliff.

7. Cookies & Tracking Technologies

jiliff uses cookies and similar technologies (including web beacons and local storage) on jiliff.vip to operate the Platform, remember your preferences, and analyze usage. The following cookie types are used:

• Strictly necessary cookies: Required for the Platform to function, including session management, authentication state, and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, last-played games, and responsible gaming tool configurations.
• Analytics cookies: Collect aggregated, anonymized data about how users interact with jiliff.vip to help improve the Platform. Used with your consent.
• Security cookies: Assist with fraud detection and account security monitoring.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the jiliff Platform. jiliff does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Retention

jiliff retains your personal data for as long as your account is active and for as long as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and identity data: For the duration of the account relationship plus five (5) years after account closure, in compliance with AMLA record-keeping obligations.
• Transaction records: Ten (10) years from the date of the transaction, in compliance with Philippine AML regulations.
• Customer support records: Three (3) years from the date of the interaction.
• Marketing preference records: Until you withdraw consent or for three (3) years from your last interaction, whichever is earlier.
• Technical and usage data: Thirteen (13) months from collection for analytics purposes; security logs are retained for twelve (12) months.

Upon expiry of applicable retention periods, jiliff will securely delete or anonymize your personal data in accordance with its data destruction procedures.

9. Data Security

jiliff implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jiliff.vip
• Encryption at rest for sensitive data stored in jiliff databases
• Role-based access controls limiting internal access to personal data on a need-to-know basis
• Multi-factor authentication for jiliff administrative system access
• Regular security assessments and penetration testing of the Platform
• Incident response procedures for detecting, reporting, and remediating data security incidents

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliff will notify the NPC and affected users in accordance with applicable notification requirements under the DPA.

10. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliff:

• Right to be informed: The right to know what personal data jiliff holds about you and how it is being processed — satisfied by this Privacy Policy.
• Right of access: The right to request a copy of the personal data jiliff holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jiliff's legal retention obligations.
• Right to restriction: The right to request that jiliff restrict the processing of your personal data in certain circumstances.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to object: The right to object to the processing of your personal data on grounds of legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw consent at any time without affecting prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jiliff has violated your data privacy rights.

To exercise any of these rights, please contact jiliff's DPO at [email protected]. jiliff will respond to verified requests within thirty (30) days of receipt.

11. Children & Minors

The jiliff Platform is strictly intended for persons who are 21 years of age or older. jiliff does not knowingly collect personal data from individuals under 21. Age verification is conducted as part of the KYC process for all registered accounts.

If jiliff becomes aware that personal data of a person under 21 has been collected in violation of this Policy, jiliff will take immediate steps to delete such data and close the associated account. If you believe that jiliff may have inadvertently collected data from a minor, please contact [email protected] immediately.

12. Cross-Border Data Transfers

jiliff may transfer personal data to processors located outside the Philippines where necessary for Platform operation — for example, to cloud infrastructure providers or game content delivery networks. Where such transfers occur, jiliff ensures that appropriate safeguards are in place, which may include:

• Contractual obligations on the recipient to process data to a standard equivalent to Philippine DPA requirements
• Adequacy assessments confirming that the recipient jurisdiction provides comparable data protection
• NPC-approved standard contractual clauses where required

jiliff does not transfer personal data internationally for marketing, profiling, or data brokerage purposes.

13. Updates to This Privacy Policy

jiliff may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. The updated version will be posted at jiliff.vip/privacy-policy with the revised effective date.

For material changes that significantly affect your rights or how we use your personal data, jiliff will provide advance notice via email to your registered email address or via a prominent notice on the Platform. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Policy.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or jiliff's data practices, please contact jiliff's Data Protection Officer:

• Email: [email protected] (subject line: "Privacy / DPO Request")
• Live Chat: Available 24/7 at jiliff.vip — select "Privacy / Data Request" from the support menu
• Response time: jiliff will acknowledge your request within 72 hours and provide a full response within 30 days

If you are not satisfied with jiliff's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.